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PMG is the Official Grading Service of the Paper Money Forum
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HoneyBadger
This is probably a question for @Cody71086 more than anyone, but perhaps this may be an interesting conversation.

So, I am impatient. Actually...that's an understatement. I sent in a very important note to PMG...and it seems like it is taking forever to get a grade back.

If you turn a single valuable note in for 24 hour service...what does the process entail? On my end I see phrases like: Received, Scheduled for Grading, Grading, Quality Control, Finalized, Shipped.

Any insight on what this actually looks like?
FRN Collections Complete - 1928-1934 LGS: $5 [87%] - $10 [37%] - $20 [2%] - $50 [6%] - $100 [0%] - $500 [0%]

http://www.1928notes.com - If you have a new note to add, please let me know.
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Numbersman
First,they make you sweat.....then they tease you....then they.....oh,wait,yeah maybe Cody has a better answer.
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Cody71086
Typically here is the routine:

1. They get their daily mail. Unless you write on the envelope what tier it is, its first come first serve. So if you have an Express and don't write "Ex" on the package depending on their volume--yours might not be opened for a few days.
2. When your package arrives it is checked in against your order form to make sure everything is there.
3. The order is entered. At this point you will see "Received"
4. Regardless of tier, you are placed in line with your selected tier. "Scheduled for Grading"
5. Once they get to your order, it goes to the graders. "Grading/Quality Control"
6. Order goes to a finalizer.
7. After finalizing, they are labeled/holdered
8. They go back to the finalizer to make sure nothing was mis-entered or to fix and holder quality issues, change of grade, etc. "Quality Control"
9. They are imaged, then sent to the shipping department. "Finalized/Imaged/Shipped"
10. Grades are viewable online.

There is also a general video on youtube of the process:
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HoneyBadger
I think I like @Numbersman 's explanation better. 😉

Thanks Cody! 😁
FRN Collections Complete - 1928-1934 LGS: $5 [87%] - $10 [37%] - $20 [2%] - $50 [6%] - $100 [0%] - $500 [0%]

http://www.1928notes.com - If you have a new note to add, please let me know.
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Steve in Tampa
Concerning @Cody71086’s detailed explanation, (thank you) except for item #1, everything is exactly like I imagined it would be.
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jdizzle
Cody71086 wrote:
Typically here is the routine:
8. They go back to the finalizer to make sure nothing was mis-entered or to fix and holder quality issues, change of grade, etc. "Quality Control"

And on occasion, some labeling errors get through, like the one I just got back below.  From my novice experience, PMG customer service (AKA Jennifer Fuls) is top-notch and always ensures they fix issues like this one.  They will re-holder error labels for free, even if you don't have a paid account with submission privileges, and will even refund your shipping costs to send it in.  This "Silver Certificate" (top pop 1/0 165eW C-A block) will be going back tomorrow for a complimentary label correction and re-holder.  
IMG_2422.jpg 
Enamored with VF-35 and lower grade PPQ/EPQ notes!
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Cody71086
When you're looking at 1,000s of notes a day sometimes things slip. It's only human. I will agree with jdizzle that PMG's customer service is top notch in fixing these mechanical errors.
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HoneyBadger
Another question... probably for @Cody71086 again. Is the following the case?

I know the grading process is supposed to be fair no matter how you submit your notes, but I have noticed some patterns.

1) Submit a lot of nice notes together and you tend to get nice grades on most everything.

2) Submit mostly trash and even the nicer stuff in the group tends to get dinged.

3) When you submit bulk rate submissions of common modern stuff, consecutives etc, you tend to get runs of stock 65, 66 grades.

4) Take the same common notes above and submit them on one of the higher teirs, a few at a time and you seem to get more 67, 68, 69.


Maybe coincidences? I dunno...thoughts?
FRN Collections Complete - 1928-1934 LGS: $5 [87%] - $10 [37%] - $20 [2%] - $50 [6%] - $100 [0%] - $500 [0%]

http://www.1928notes.com - If you have a new note to add, please let me know.
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Cody71086
HoneyBadger wrote:
Another question... probably for @Cody71086 again. Is the following the case?

I know the grading process is supposed to be fair no matter how you submit your notes, but I have noticed some patterns.

1) Submit a lot of nice notes together and you tend to get nice grades on most everything.

2) Submit mostly trash and even the nicer stuff in the group tends to get dinged.

3) When you submit bulk rate submissions of common modern stuff, consecutives etc, you tend to get runs of stock 65, 66 grades.

4) Take the same common notes above and submit them on one of the higher teirs, a few at a time and you seem to get more 67, 68, 69.


Maybe coincidences? I dunno...thoughts?


1) If they were nice they would grade nice.
2) The rose in the manure would get extra attention simply because it was out of place. It would grade what it would grade. It wouldn't get punished for what it was associated with.
3) Yes and no. Each run would have its own character and would have very similar grades. Not a tremendous amount of time was spent on moderns or packs. It was like grading Silver Eagles.
4) Nope. 68s to even 70s would come out of any tier. Submitting at a higher tier would just get your note(s) back faster.

Now gifts were given during finalizing. I've seen some real eye rollers for some pals. On the flip side I witnessed some grudge grades as well. Submissions weren't anonymous.

Now I have friends and friends of friends at both current major services and it is completely anonymous at BN and PMG.
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HoneyBadger
On #3, wouldn’t it seem like lack of time spent on bulk rate would lend itself to less scrutiny, whereas an express tier might suggest more time spent analyzing a note?

Reason I ask about that, I can send in very nice world banknotes, mixed groups of hand picked notes (not just packs) and they always seem to come back around 66. 

I dunno...maybe I just have a knack for picking out 66’s.
FRN Collections Complete - 1928-1934 LGS: $5 [87%] - $10 [37%] - $20 [2%] - $50 [6%] - $100 [0%] - $500 [0%]

http://www.1928notes.com - If you have a new note to add, please let me know.
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Cody71086
You're always going to look at the expensive note longer because there is more liability in your opinion.

World notes are a crap shoot. What are the margins? What is the printing process? How are they handled after printing? What are they made of? They are not as cut and dry and US material.
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Lincoln28
@HoneyBadger

#2. I know it's a really small sample size, but I sent in 3 notes a few weeks ago to PMG. All large size.  1 graded VG08. 1 graded 20 comment,  and 1 graded 65 EPQ (tied with 1 other note for finest known)
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